FAQs

• PA-COM is a loose affiliation of English language experts from all walks of life.
• Their common bond is the passion for seeing English used properly and well.
• It was founded by Bruce Peterson.
• Although Bruce is a British citizen he lives in Malaysia.

• Ebooks are available from iBooks and Kindle.
• The softback is available.
• Direct from PA-COM.ORG by clicking here.
• From Troubador UK click here.
• Via the major on line retailers such as Barnes and Noble.
• In selected bookstores.

Simply to keep costs down, we don’t ship inventory for example from the UK to Malaysia to hold as stock and so we fulfil orders with minimum over head.

Depending on destination, typically, please allow 4-6 weeks especially if we are in reprint cycle.

When re-printing we usually try to optimise the print run volume against delivery time therefore in the worst case there would be a maximum of 6 days additional delay before dispatch.

Click here to contact our own sales organisation and they will arrange a special purchase. PA-COM can ship to every country in the world where there is a Postal service, we dispatch by registered AirMail except within Peninsular Malaysia where registered surface mail is used.

• For lost in transit ebooks please contact the iBook provider.
• For softbacks, as with any online purchase, please contact your vendor.
• For purchases made through this website click here.
• If you purchased direct from Troubador, my publisher, click here.
• If you purchased via an on-line retailer please contact your retailer.
• When buying an ebook copy you are advised to check that electronic distribution is available in your country of residence.

• As with any on line purchase, please contact your vendor.
• For purchases made through this website click here.
• If you purchased direct from Troubador, my publisher, click here.
• If you purchased via an on-line retailer please contact your retailer.

We would like as many people as possible to get involved, all you need to have is a passion for English and it’s use. Working with PA-COM you will be asked to sign our standard service, non-competition and non-disclosure agreement.

We are always interested to hear from you, maybe you have some feedback, can suggest some aspects of English that you’d like to see in a future volume or you have a personal experience which illustrates a useful addition to a new volume..

There is a compensation package which is on a sliding scale depending on contribution level. Please click here to find out more.

Definitely! PA-COM is committed to a sustainable future for the planet, for example we only print on ”wood grain free media”.

Any sub-contractor is expected to conform to strict child labor and ethical business criteria. Ongoing compliance with these policies is regularly audited.

In fact PA-COM believes that it’s policies and procedures set a stringent standard the envy of many other organisations world wide. PA-COM’s objective is not to simply be best in class but to be the “de facto” standard setter.

Yes absolutely! The web prices are for low volume sales (5 off or less) we offer attractive discounts for bulk purchasing by such as educational establishments, government ministries and commercial enterprises.

The discount available depends on volume, fulfillment options and market conditions prevailing at the time therefore click on the link below to give us some basic details and we’ll respond within 2 business days.

Although we have kept costs down to a minimum we are happy to negotiate special volume discounts for physical copies. Bulk orders are handled directly with PA-COM.ORG please click here to contact sales, please give us as much information as possible.

We are very happy to offer short run special editions.

• Yes we do purely for internal use.
• We only collect website use data and customer data for visitors to our website.
• We do not sell our customer database nor allow its use by third parties.
• The only exception to this policy is where we are required to do so by law promotion agencies such as the Police, Interpol or other properly mandated organization who presents an order produced by a mandated entity such as a civil court with jurisdiction. In which case we cooperate with such agencies as fully as we can purely for the purpose of the maintenance of civil law and the detection of crime.